Tomcat Brands Phone Numbers and Emails

Toll-Free Number:

  • (877) 332-0755

Customer Service:

  • (877) 220-3094

Legal Department:

  • (888) 270-3714

Tomcat Brands Emails:

Legal
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Tomcat Brands Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Tomcat Brands is 8773320755. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 21 minutes.

  • Be prepared for the call as Tomcat Brands may ask you for the following information to identify you as a customer: email, phone number or first and last name.

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PissedConsumer Club

Contact Information

Tomcat Brands Website:

Tomcat Brands Help Center:

Corporate Office Address:

The Scotts Company LLC
14111 Scottslawn Road
Marysville, Ohio 43041
United States

Tomcat Brands Rating Based on 10 Reviews

Rating details

2.4
more details
Customer service
Exchange, Refund and Cancellation Policy
Value for money
Advertised vs Delivered

Rating stats

Rating trend

How Good is Tomcat Brands's Customer Service?

Steve S Sdn
Steve S Sdn
Feels Disappointed | Apr 13, 2024

Horrible

Read full quote
Kathy R Jdu
Kathy R Jdu
Feels Disappointed | Nov 16, 2023

Waiting for refund

Read full quote
Cheryl G Lrq
Cheryl G Lrq
Feels Satisfied | Mar 07, 2023

Excellent

Read full quote

Summary of Tomcat Brands Customer Service Calls

63 TOTAL
CALLS
20:34 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tomcat Brands?

Request for Information Question:

  • “Question about tomcat”
  • “How to use bait station”
  • “To ask a question. Do not trust any company that hides behind a computer and refuses to let you talk to a live person anymore”

Shipping and Delivery Question:

  • “Shipping number not working”
  • “1/2 order delivered twice”
  • “Did not receive order”

Product/ Service Question:

  • “Product not working”
  • “Traps broke”
  • “Consumer products”

Refund Question:

  • “Complaint/refund/”
  • “Refund statice”

Staff Question:

  • “New service”

Payments and Charges Question:

  • “To get coupons for a 4 gallon bucket bait chunks with bromethylen”

Other Question:

  • “Lost key for rock looking bait station.”
  • “Info”
  • “Cat ate old mouse poison”

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